SAN PATRICK GENERAL PRIVACY POLICY

Version: 22 May 2018

It is important for you to read this General Privacy Policy carefully before browsing the www.bakasphere.com website SAN PATRICK is a company committed to the privacy of its users and is therefore making this General Privacy Policy available to you. Here you can find out what personal data we collect from users, how we process said data, the purposes of such processing, your obligations as a user, how to get in touch with us, and what to do to exercise your rights.
  • SAN PATRICK AND THE USER

  • WHAT DATA DOES SAN PATRICK COLLECT AND PROCESS FROM USERS?

  • WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?

  • YOUR OBLIGATIONS AS A USER

  • YOUR RIGHTS AS A USER

  • THE SECURITY OF YOUR DATA

  • ADVERTISING AND PROMOTIONAL MESSAGES

  • HOW LONG YOUR DATA IS PROCESSED AND STORED

  • COOKIES POLICY

  • CHANGES TO THE GENERAL PRIVACY POLICY

  • CONTACT US



  • 1. SAN PATRICK AND THE USER

  • The personal data provided by the User will be processed by:

    The San Patrick SLU company (hereinafter, “San Patrick”), constituted in accordance with Spanish regulations, with registered office at Mas Mateu Industrial Estate, s/n, 08820 El Prat de Llobregat (Barcelona) and holder of CIF number B -63523609 is the owner of the website (hereinafter, "Web") .

    SAN PATRICK is part of the Pronovias international company group, which includes all those affiliated companies operating under the several brands owned by them, among others, “Pronovias”, “St.Patrick”, “La Sposa” and “White One” , group of companies that you can consult at any time at [see link].

    When you access the Web you will take on the status of User (hereinafter, "User").

    This General Privacy Policy constitutes, together with the Legal Notice and the Cookies Policy, the set of rules governing the use of the Web, as well as the relationship between SAN PATRICK and the User. The General Privacy Policy in force regulates, in particular, the data processing that SAN PATRICK carries out on the personal data of the Users. les of the Pronovias products available at any time in the SHOP ONLINE section of the Web and the App. Pronovias informs the User that the online store of Pronovias Products is currently available only in the following countries and territories: Spain (only on the peninsula and in the Balearic Islands), France (continental, excluding the Overseas Departments), the United Kingdom (except the Isle of Man and Channel Islands), Italy (except San Marino, Liviano, Campione d'Italia and the waters of Lake Lugano), Portugal (with the exception of the autonomous regions of Madeira and Azores), Germany, Belgium and Poland.

    Pronovias and Pronovias Online are part of the Pronovias international company group, which includes all those affiliated companies operating under the "Pronovias" brand umbrella, which you can consult at any time here

    When you access the Web or the App you will take on the status of User (hereinafter, “User”).

    This General Privacy Policy constitutes, together with the Terms of Use, the General Purchase Conditions and the Cookies Policy, the set of rules governing the use of the Web and the App, as well as the relationship between Pronovias and the User and, when applicable, the online purchase of Pronovias products. The General Privacy Policy in force regulates, in particular, the data processing that Pronovias and, where appropriate, Pronovias Online, carry out on the personal data of the Users.

    You may find this General Privacy Policy at your disposal in the same languages which are available on the App and the Web, so that you may browse it, save a copy, or print one out at your time and choosing.

  • WHAT DATA DOES SAN PATRICK COLLECT AND PROCESS FROM USERS?

  • SAN PATRICK may capture very diverse types of data from Users, yet always related to the purposes contemplated in this General Privacy Policy.

    In addition to cookies and other web analysis technologies, SAN PATRICK may collect personal data and information from Users through the following channels, forms or means on the Web:

    • Registration form data.
    • User account data (My Dressing Room).
    • Requests for scheduled appointments.
    • Registration for events and/or shows.
    • Participation in contests, raffles or promotions.
    • Registration in personnel selection processes.
    • Products added to My favorites

    Given the foregoing, we now wish to explain the type of data that we can gather from Users below:

    • Personal and contact information.

      We collect, store and process all personal data and contact information that you provide us when you register on the Web, or when you contact SAN PATRICK for any matter (from making an appointment or signing up for an event to filing a claim or contacting customer service).

      The personal and contact data we collect are those that the Web at any time request on their registration forms or user profiles, among others, such as, for example: full name, address, shipping address, contact numbers, email, birth date, and similar, or those that SAN PATRICK may request for the purpose of attending to and processing any query or request that you might send us.

    • Information about your devices and the use you make of the Web.

      We collect, store and process information about the devices from which you access the Web (for example, if it is a mobile phone or a PC, the operating system used by the device that you in turn are using to access the Web, your IP address, and similar) as well as the type of Internet browser that you use to do so.

      We also collect, store and process information about your use of the Web, such as how you have reached our Web, what sections of the Web you visit, what processes you have initiated, and at which point you decide to leave the site, which websites you browse to when you depart, and similar.

      Generally, this information is obtained through the use of Cookies, so how your data is processed will depend on whether or not you have accepted their use. You can get more information by consulting the Cookies Policy.[see link].

    • Information about your interaction with SAN PATRICK and your preferences.

      For us, it is very important to be familiar with our Users so we can improve our performance by offering products and services that increasingly match their needs and preferences, improve our overall services, and update or modify the Web.

      For these reasons, and to process and manage any request or interaction you make with SAN PATRICK, we collect, store and process all the data about your tastes and preferences that you provide us when interacting with SAN PATRICK; for example, either by phone, or by accessing the Web , by setting up an appointment, by completing the registration form on the Web, by adding any of our products to My Favorites, by selecting a preferred language, or by using our customer service.

      The answers to the questions raised in surveys or on user profiles, or the fields to be filled in on the data collection forms hosted on the Web are voluntary. During the data collection process, and whenever data is requested, we will inform you of the mandatory or voluntary nature of that data collection. The fields included in the online forms to be completed by the user marked with an asterisk (*) are strictly necessary to be able to handle your request, the inclusion of other data being voluntary.

      We also collect information that you publish and/or provide when you interact with SAN PATRICK outside the Web; for example, through the blog or customer service, or when you visit any of our stores, when you get in touch with us through the Customer Service Call Center or send us an electronic or postal message. SAN PATRICK may also process the data you publish or provide to us when you interact with those platforms, forums, social networks, applications or websites on which SAN PATRICK is present (hereinafter, "Forums and Social Networks"). In this regard we wish to inform you that, without prejudice to the respective policies and conditions of use and registration of said Forums and Social Networks, by agreeing to this General Privacy Policy, you hereby authorize SAN PATRICK to process the data you publish and/or provide in the interactions with SAN PATRICK on Forums and Social Networks for compatible purposes, such as processing a claim, as well as processing any query or request made.

      Also, in those cases in which it is possible for the User to register or access the Web through user accounts on Forums and Social Networks, when registering or accessing the Web through any of your user accounts of Forums and Social Networks you authorize SAN PATRICK to collect and process certain accessible information found in such user accounts on Forums and Social Networks for the purposes set forth in this General Privacy Policy, and in accordance with the applicable standards on such Forums and Social Networks and the configuration that the user has set up on them.

    • Localization

      In some cases, when using our Web we need to know your location or language settings, for example, to set up your appointment at the SAN PATRICK store nearest to you. In those cases in which SAN PATRICK wishes to know your location or related settings, we will request your consent in advance, especially if you do not have the location functionality active on the device from which you access the Web.

    • Contact, purchase, shipping and billing information.

      In the event that you contract with the appointment service in a country where SAN PATRICK does not offer this service for free, SAN PATRICK may collect and process that information and personal data related to the payment method you choose, bank details, contact information, and billing address, among others.

  • WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?

  • Your data will not be transferred, sold, rented or placed at the disposal of any third party in any other manner, except in the case of those service providers of SAN PATRICK who perform certain activities for the company (such as, for example, senders of the newsletter, marketing or customer service providers, storage or management of data and database services, transport or logistics providers, and similar), but in no case may the data be employed for their own purposes.

    Notwithstanding the foregoing, SAN PATRICK informs you that, in case you acquire our products or request certain services through the Web (such as, for example, the scheduled appointment service) it may be necessary to communicate all or part of your personal data to third parties in order to process and manage such purchase or service, such as:

    • Your personal and contact information, whose communication to the SAN PATRICK store where you have requested an appointment may be necessary so that they may contact you and confirm the appointment, as well as notify you of any developments related to it;
    • Your contact or shipping information, whose communication to transport and courier companies may be necessary so that the purchases of products you make with us can be processed; or
    • Your personal data and/or means of payment information, whose communication to credit card companies, banks and service companies may be necessary so that the transactions you make with us can be processed. This includes the exchange of information with third-party companies and organizations involved in the protection against fraud and reduction of credit risk.

    In particular, your data may be communicated or transferred to those stores with which you may be interested in maintaining any form of relationship (for example, attending events or making an appointment), and which may be managed by other companies unrelated to the Pronovias Group [see link]. (for example, in the case of franchises or wholesalers, which are operated by third parties). In any event, you will have access to the basic information about said third parties on the form. These third parties will process your data only to be able to manage your query, attend the event, or manage your appointment, although they may request consent for any additional processing.

    In any case, in accordance with the provisions of prevailing regulations, SAN PATRICK will only communicate those personal data of the Users that are strictly necessary, while the third-party recipients of such data will only be able to process your personal data to handle and manage the purchase of the product or service in question.

    In compliance with prevailing regulations on data protection, we wish to inform you that it is possible that, to carry out some or all of the purposes mentioned in this General Privacy Policy, your data will be communicated by SAN PATRICK to other affiliated companies of the Pronovias Group (or other companies that provide services to said group) for the purposes set forth in this General Privacy Policy and that, in some cases, such communication entails the transfer of your personal data to countries outside the European Union (for example, the United States). Since the laws of countries outside the European Union to which your personal data may be transferred may not provide an adequate level of protection of your data, in such cases SAN PATRICK, in compliance with prevailing regulations, implement due technical and contractual protections in order to guarantee that your personal information is processed in accordance with legally established security and confidentiality standards, which may include:

    • EU-Approved Model Contracts: These are contracts approved by the European regulator and provide sufficient guarantees to ensure that data processing complies with the requirements established by the EU General Data Protection Regulation (hereinafter, "GDPR").
    • Third-party Certifications: For example, the Privacy Shield, a framework agreement between the EU and the United States that establishes a standardized framework for data processing according to the requirements of the GDPR.

    Apart from the previously specified assumptions, SAN PATRICK will not disclose, assign, sell or rent to third parties the personal data you provide us through the Web, except when such disclosure is required by prevailing legislation, judicial order, or a competent authority, as well as when we must communicate the data logically essential for the provision of the service, or when your prior consent for communication to third parties has been requested and expressly obtained.

  • YOUR OBLIGATIONS AS A USER

    • When sending your data to SAN PATRICK through any means (whether by email, telephone, instant messaging applications, Forums and Social Networks, or through any of the data collection channels available on the Web), you guarantee SAN PATRICK that the data you provide us corresponds to your true identity and that said information is current, truthful, accurate and complete at the time you provide it. You are solely responsible for the truthfulness, accuracy and completeness of the personal data you provide us, so it is incumbent upon you to notify SAN PATRICK as soon as possible of any change or modification of the personal data that you have provided us. In addition, please bear in mind that personal data are the property of each person, so it is strictly forbidden to provide SAN PATRICK with any data or information regarding third parties without their express prior consent.
    • As a User, you will be solely responsible for any direct or indirect damage or loss that may arise for SAN PATRICK and/or third parties as a consequence of your breach of the obligation to provide truthful, accurate, complete and current information that corresponds with your true identity.
    • In the event that you register on the Web, please bear in mind that your password is secret, personal and non-transferable and that you, as the User, are solely responsible for maintaining its confidential and secret nature. Consequently, SAN PATRICK recommends that you pay special attention and care in the introduction of your personal data, especially banking information, and do not share your registration and password with third parties. Any damage or loss that occurs directly or indirectly to SAN PATRICK or third parties performed under your password and user registration will be your sole responsibility.

  • YOUR RIGHTS AS A USER

  • As a User, you have the right to access your information, to rectify it if the data is incorrect, to oppose the processing of your data, to have it suppressed, to limit its processing, and to the portability of your data. Likewise, you may revoke any consent given at any time. Keep in mind that the act of exercising any right could prevent the provision of any service pending execution, such as sending the product to your home when you have requested that we delete your data.

    To exercise your rights of access, rectification, deletion, limitation or portability, in relation to the data that you have provided to any company of the Pronovias Group [see link]. you only have to contact SAN PATRICK, who will centralize handling of the rights exercised in relation to the processing of your data, either by email to the privacy@pronovias.com email address or by postal mail addressed to Mas Mateu Industrial Estate, s/n, 08820 El Prat de Llobregat (Barcelona), enclosing in both cases a copy of your national identity document or passport and indicating "Ref. Data Protection" as reference on the envelope (in case of opting for postal mail) or in the Subject (in case of opting for email), explaining in a clear and concise manner the right you wish to exercise, providing the necessary data to do so.

    Additionally, you may file a claim with the competent Supervising Authority if you consider that SAN PATRICK has processed your data in violation of this General Privacy Policy or of any other applicable regulation in force.

  • THE SECURITY OF YOUR DATA

  • Both the Web incorporate the appropriate safeguards and use the industry's standard technology to improve the security, integrity, completeness, accuracy and protection of the personal data collected, and have established reasonable precautions to protect that information from possible loss or improper uses. The data protection and security rules of SAN PATRICK are periodically reviewed and improved upon when necessary, the company taking reasonable steps to ensure that only authorized persons can access the information you provide.

    However, although at SAN PATRICK or we strive to be compliant and utilize all the means at our disposal to guarantee the security, inviolability and integrity of your data, SAN PATRICK or cannot absolutely guarantee technical security given that a medium like the Internet is not impregnable and is subject to fraudulent actions by third parties outside the scope and control of SAN PATRICK.

  • ADVERTISING AND PROMOTIONAL MESSAGES

  • SAN PATRICK will process the data you provide us in order to send you advertising and promotional messages once having previously obtained your consent in this regard. To do so, SAN PATRICK will ask for your consent to electronically send you trade information, advertising, and promotional information about products or services related to the activity of SAN PATRICK, among others. At the time the data is collected, as a User you may express your desire to receive promotional messages.

    All communications may be adapted and customized according to the interests of Users, either based on the products and services requested, or based on the data that we can deduct or obtain from your browsing, interest in certain content, or reactions to our messages, among others.

    This personalization is done in a partially automated way, in the sense that SAN PATRICK determines the parameters governing the personalization, but the technological platform is the mechanism that generates the user's profile. We do not send general communications that are not segmented using the aforementioned procedure, since we consider it is in the interest of both SAN PATRICK and the user to send or receive information that is relevant, and also owing to the fact that not segmenting would not serve to alter the volume of messages received, but it would act to lessen the value to Users of their content. In this regard, should any user not wish to receive tailored messages, we ask that you not subscribe to SAN PATRICK' promotions and/or Newsletter.

    You can revoke your consent to receiving electronic advertising and promotions at any time simply by following the instructions indicated on the footer of each of the electronic messages sent by SAN PATRICK, or by sending an email to the privacy@pronovias.com email address, or via postal mail addressed to Mas Mateu Industrial Estate, s/n, 08820 El Prat de Llobregat (Barcelona) enclosing in either case a copy of your national identity document or passport and indicating "Ref. Data Protection" as reference on the envelope (in case of opting for postal mail) or in the Subject (in case of opting for email) and explaining that you wish to revoke your consent to the sending of electronic promotional messages.

  • HOW LONG YOUR DATA IS PROCESSED AND STORED

  • As a general rule, we process the data as long as they are necessary for the maintenance of an appropriate trade relationship with the User. For example, the registered user account will be kept for a period of 5 years from your last interaction with SAN PATRICK.

    If you have subscribed to our advertising and promotional messaging, your personal data will be kept until you unsubscribe, or we consider, by any means available according to the technology available at any time, that our messages are no longer of interest to you.

    In any case, SAN PATRICK informs Users of the length of time your data is stored on the various web forms in which personal data are requested, without prejudice to the fact that your data is kept for a longer period, duly anonymized for statistical purposes or market studies, whenever possible, or duly blocked to fulfill any applicable legal obligation.

  • COOKIES POLICY

  • At SAN PATRICK we provide you with all the information about the cookies we use both on the Web through our Cookies Policy [see link]. .

  • CHANGES TO THE GENERAL PRIVACY POLICY

  • It is possible that this General Privacy Policy will vary over time as a result, among other causes, of: (i) changes to the Web; (ii) changes in the data processing performed by SAN PATRICK; (iii) changes in the purposes for which SAN PATRICK collects your personal data; for example, due to changes in SAN PATRICK either at a corporate level or at an operational or business level; (iv) legislative changes or legal developments, or (v) the establishment of new criteria by the Spanish Agency for Data Protection.

    For this reason, SAN PATRICK reserves the right to unilaterally modify this General Privacy Policy, informing the User in advance of such modification in a clear and timely manner. SAN PATRICK recommends that the User carefully read the General Privacy Policy in force at the time they access the Web, and in any case before registering, subscribing, or buying any product. In the event that any modification of the General Privacy Policy significantly affects Users, we will inform you in advance of the application of such changes and, if necessary, we will effect the appropriate request for consent.

  • CONTACT US

  • For any doubts, questions or further information about this General Privacy Policy, or in order to send us any suggestion or complaint, you may contact SAN PATRICK by sending an email to the privacy@pronovias.com email address or by contacting us through our customer service phone line. Similarly, at SAN PATRICK headquarters you will be able to find the official complaint forms at your disposal should you need them for any reason.